The Pakistan Telecommunication Authority (PTA) reported receiving 19,223 complaints from telecom consumers against various operators
The Pakistan Telecommunication Authority reported receiving 19,223 complaints from telecom consumers against various operators in August 2024, with an impressive resolution rate of 99 percent, as 19,061 complaints were successfully addressed.
Data revealed that the complaints were filed against a range of telecom providers, including cellular mobile operators , Pakistan Telecommunication Company Limited , long-distance international operators, wireless local loop operators, and internet service providers . The majority of complaints came from the cellular mobile segment, reflecting its dominance in the overall subscriber base. Specifically, 18,546 complaints were registered against CMOs, with 18,407 resolved.
Among the major players, Jazz received 7,460 complaints, resolving 7,449 of them . Telenor had 3,853 complaints, with 3,816 resolved, while Zong faced 4,851 complaints, successfully addressing 4,826 . Ufone received 2,352 complaints, resolving 2,286 . Additionally, the PTA recorded 163 complaints against basic telephony services, with 162 resolved, resulting in a resolution rate of 98.2 percent. The authority also handled 502 complaints against ISPs, addressing 482 of them .ISLAMABAD: Pakistan generated $286.39 million in revenue from IT service exports in...
پاکستان تازہ ترین خبریں, پاکستان عنوانات
Similar News:آپ اس سے ملتی جلتی خبریں بھی پڑھ سکتے ہیں جو ہم نے دوسرے خبروں کے ذرائع سے جمع کی ہیں۔
IHC full bench to hear contempt plea over 'smear campaign' against Justice Tariq Mehmood JahangiriCourt issued notices to Gharida Farooqi, Hasan Ayub, Ammar Solangi, FIA, PTA etc
مزید پڑھ »
Countrywide internet services to remain slow till October: PTAPTA explained that the submarine cables AAE-1 and SMW-4 are facing problems
مزید پڑھ »
PTA starts second phase of illegal SIM suspension to combat criminal activitiesPTA initiates the second phase of illegal SIM suspension to combat criminal activities, strengthening mobile network security in P...
مزید پڑھ »
PTA clarifies about access to social media platform ‘X’PTA on Thursday issued a clarification regarding access to the social media platform X, formerly known as Twitter, across the country
مزید پڑھ »
iPhone X latest price, PTA tax in Pakistan- September 2024Apple devices are renowned for their enduring value, particularly as the prices of new gadgets soar in Pakistan.
مزید پڑھ »
SHC expresses annoyance on PTA’s conflicting statements on X banKARACHI: The Sindh High Court (SHC) expressed concerns over conflicting statements made by the Pakistan Telecommunication Authority.
مزید پڑھ »